Tuesday, 29 October 2002 - 3:30 PM
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This presentation is part of C9: Grow: Provider Recruitment

What to do Before you have a Registry?: Provider Preparation

Kelly J. Flynn-Saldana and G. Walter Kemper. DHHS/DPH/WCH, North Carolina Immunization Branch, 1917 Mail Service Center, Raleigh, NC, USA


KEYWORDS:
Preparation, Interim steps, Education

BACKGROUND:
During the 9 years that it has taken to bring a comprehensive registry to North Carolina, both public and private sector providers have been promised that a registry "was coming". The length of the process has created a credibility problem for the Immunization Branch, yet it has also provided an opportunity to ensure that all providers are prepared for registry implementation.

OBJECTIVE(S):
Prepare providers in both sectors for the advent of the registry to ensure smooth (as possible) implementation.

METHOD(S):
Several small steps designed to inform providers of what to expect, and prepare workplace systems and personnel for registry use. These steps include: The development of a demonstration or interim registry project - marketed toward both public and private providers; the development of a stages of readiness tool outlining the steps that a provider should take in order to achieve the smoothest implementation possible; promotion of community immunization coalitions between local health departments, private providers, et. al.; patient specific vaccine accountability reports and a campaign to inform providers of their underreported vaccine in dollar amounts; and finally use of the existing public sector registry and CASA software for annual county assessments.

RESULT(S):
Providers are motivated to prepare for the registry and give positive feedback on readiness tool and other interim steps.

CONCLUSIONS(S):
Creative planning and partnerships are key to implementing the small steps that are the groundwork of registry implementation. Preparation of providers for a immunization registry is critical to ensuring a smooth deployment built around early successes.

LEARNING OBJECTIVES:
Offer ideas that can be done on both a short and long term basis to "prepare" both public and private providers for a web-based, clinical-use immunization registry.
Handout (.ppt format, 1046.0 kb)

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