Tuesday, October 28, 2003 - 4:15 PM
3739

This presentation is part of D4: Winning the Match Game: Improving Deduplication Processes

Evolution of User Requirements for Deploying an Advanced Record Matching Solution

Andrew Borthwick, ChoiceMaker Technologies, 71 W. 23rd St., Suite 515, New York, NY, USA, Paul S. Schaeffer, Master Client Index (MCI), NYC DOHMH, 2 Lafayette St. 19th Floor, New York, NY, USA, and Alexandra Ternier, Citywide Immunization Registry, NYC DOHMH, 2 Lafayette Street, 19th floor, New York, NY, USA.


KEYWORDS:
Data quality, deduplication, connect

BACKGROUND:
The New York City Department of Health and Mental Hygiene (NYC DOHMH) is deploying a Master Client Index (MCI). The MCI will provide a department-wide hub that will enable any system to accurately match and identify any person being entered into a participating system. The Citywide Immunization Registry (CIR) is one of two systems participating in the initial deployment of the MCI. The MCI uses ChoiceMaker 2 from ChoiceMaker Technologies (CMT) as its core record matching/deduplication engine.

OBJECTIVE:
Allow easy deployment of advanced record matching technology.

METHOD:
DOHMH participation was initially required in three areas:
1. Marking individual pairs of records as a “match”, a “non-match”, or “unsure”;
2. Supervising a scientific test of ChoiceMaker 2 on data unseen by CMT
3. Reviewing records that ChoiceMaker marked as “unsure” in production
New tools and techniques developed by CMT have considerably reduced deployment effort.

RESULT:
Step 1 is no longer necessary. CMT now only requires human judgments in steps 2 and 3. The addition of a “Communicable Disease Surveillance System” to the MCI is requiring considerably less client effort.
In recent tests, ChoiceMaker identified 35,000 duplicate records in a previously not deduplicated birth cohort. Since DOHMH staffers average 150 records per day when reviewing possible duplicates, the MCI’s automatic deduplication has saved DOHMH at least 233 person-days per birth-cohort.

CONCLUSION:
NYC’s success using advanced record matching techniques can be duplicated at other registries which have smaller quality assurance staffs.

LEARNING OBJECTIVES:
Participants will learn the steps that NYC DOHMH took to deploy the MCI and how technological advances enable new systems to be deployed with modest effort.


Web Page: www.choicemaker.com/press%20releases/nyc_doh_contract.htm

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