Monday, October 18, 2004 - 3:35 PM
1

10 Rules for a Successful Immunization Project

BACKGROUND:
I was asked to take over the project as senior project manager because the project was not moving forward and deployment was delayed by months. The project was lost in complexity with requirements not fully understood.

OBJECTIVE:
To provide 10 rules that forces the environment to be customer focused and to keep the project moving forward.

METHOD:
There will be examples for each rule from the MCIR project
1)Have the customer tell you what they want: not what they need
2)Talk about functionality: not about technology
3)Question and understand all workflows & work patterns
4)Good requirements gathering takes time and many draft renditions
5)Acknowledge from the beginning that not all expectations will be met
6)Use a phased approach for long and/or complex projects
7)Not all scope creep is bad
8)Flexibility is needed by everyone
9)You cannot UAT long or hard enough
10)Need a Project Manager that is tied to the project

RESULT:
When deployed MCIR log-on’s went from 18,033 (03/03) to 76,474 (10/03) an increase of 324%.
The project moved forward on schedule and on budget and the application was widely accepted by end users, making MCIR one of the top, if not the best Immunization Registry in the US. The MCIR was also recognized by the CDC with both The Growth and The Protect awards last year.

CONCLUSION:
All the rules need time so need to add time to project plan and commit to following the rules.

LEARNING OBJECTIVES:
Need to learn and implement the rules.

  Recorded presentation

See more of Evaluating Registries' Success
See more of The 2004 Immunization Registry Conference