Teresa Wilmoth-Olson
1,
Michelle DeGuire1, Wendy Wang
1, Cecelia Morales
1, Jennifer Sterling
1, Mary K. Beckhelm
2, and Sandra E. Ross
2. (1) San Diego Immunization Partnership, Community Pediatrics, UC San Diego, P511B, Health and Human Services Agency, P.O. Box 85222, San Diego, CA, USA, (2) County of San Diego, Health and Human Services Agency, Immunization Program (P-511B), P.O. Box 85222, San Diego, CA, USA
KEYWORD1:
Registry, Outreach, Pediatric Immunization Coverage, Recall
BACKGROUND:
This program is designed to assist providers using the San Diego Immunization Registry by conducting recall and outreach to pediatric patients 1- 2 years of age determined behind on immunizations.
OBJECTIVE:
Increase coverage rates of 1-2 year olds in San Diego County. Update immunization information in the Registry.
METHOD:
Information on clients 13-22.9 months of age determined behind on immunizations is obtained monthly from the Registry database. Trained outreach staff conduct phone and mail outreach to families of these children. Parents are encouraged to return to provider if immunizations are needed. When client is determined up-to-date, information is verified with provider and updated in the registry. Demographic information is updated based on results of outreach efforts. Feedback is furnished to providers for those patients stating intention to return to clinic. At the end of each recall cycle, outcome data is determined by the number of records brought up-to-date after linking duplicate records, correcting data entry errors, inactivating clients determined to be MOGE status and after return to clinic.
RESULT:
Data collection is currently in the preliminary phase. During the first quarter, ending September 30, 2002, 1284 client records were reviewed, of which 325 were found up-to-date. Outreach workers placed 1558 phone calls and mailed 557 letters. Contact was made with parents/caretakers of 122 children; 99 either made appointments or stated intention to return to clinic. Forty- four records reported up-to-date by parents were verified with providers.
CONCLUSION:
Conducting phone and mail outreach to children in the registry behind on immunization may improve rates by providing encouragement for parents to return to clinic and by updating and improving data integrity in the registry.
LEARNINGOBJECTIVES:
Describe how to use the Immunization Registry to provide outreach. Identify how outreach activities can help to improve information integrity in the Immunization Registry.
See more of Evaluating Immunization Registry Outreach Activities and Parent Satisfaction
See more of The 37th National Immunization Conference
