CAPTIVATE Your Audience with An Interactive Training Module

Background: San Diego Immunization Registry (SDIR) has 291 providers and more than 1,500 users. To maintain high quality of service, SDIR program continually training its users and making sure that they are well informed of all the functions of our registry. But due to the current budget constraint our program is reassessing our staffing levels in both reducing headcount and cutting employee-related expenses, even if training can provide long-term benefits. To satisfy the need of SDIR training our providers and its staff, a web-based online training was developed for read-only users. SDIR on-line training is now available for our providers and staff to use for SDIR training at their own convenience.

Setting:San Diego Immunization Branch, Schools, Headstarts and Providers

Population: 292 Providers and more than 1500 SDIR users

Project Description: There are five sections developed, which also includes test questions that will evaluate the users knowledge of SDIR,  certificate for the training and an automated username and password request upon completion of the on line training. Details of the SDIR online training sections will be discussed and presented.

Results/Lessons Learned: The SDIR Read-Only Training Module has reduced on-site travel and expenses, allowing our program to maximize and use staff time in other projects. SDIR providers and staff received positive feedback due to the accessibility of the SDIR on line training that allows staff to access it anywhere at any time.Provided an efficient, cost effective and timely training process for SDIR providers and staff users to train online. This abstract discusses the increased importance, benefits, and risks of employee training in a recession with respect to enterprise systems. Find out about the on line training solution SDIR installed and the subsequent benefits.