Northrop Grumman Information Technology
Centers for Disease Control and Prevention, National Center for Chronic Disease Prevention and Health Promotion (NCCDPHP)
2990 Brandywine Rd
University Park - Drake Building
Atlanta,
GA
USA
30341
sgreer1@cdc.gov
Biographical Sketch:
**** User Experience Designer ****
Web Applications Team
National Center for Chronic Disease Prevention and Health Promotion (NCCDPHP)
Centers for Disease Control and Prevention
October 2009 -- present
Conduct user research via surveys and interviews. Assist in gathering and documenting customer requirements and user needs. Create wireframes and interactive prototypes to illustrate interface design solutions and solicit feedback during usability tests or other user evaluations. Develop usability test plans, conduct in-person and remote moderated test sessions, and develop reports with detailed findings and actionable recommendations. Produce detailed user interface specifications. Work with architects and developers to address technical constraints and ensure the accuracy of the final design. Educate customers, team members, and leadership on the User-Centered Design process, advocate for UCD throughout the Web application development lifecycle, and determine which UCD tools and techniques could and should be applied to each project. Serve as the Web metrics and analytics POC for the Web applications team, conduct analyses of Web usage patterns, and document the impact of application implementation on traffic reports. Assist in educating customers and team members about CDC.gov social media and communication tools as well as opportunities to better integrate applications with static Web sites and promote them to target audiences.
**** User Experience Designer ****
Division of E-Health Marketing, National Center for Health Marketing
Centers for Disease Control and Prevention
July 2007 -- February 2008 (McKing Consulting), February 2008 -- October 2009 (Nothrop Grumman)
Designed and conducted in-person and remote usability tests of cdc.gov web sites and new media products. Analyzed test results and delivered findings and recommendations to stakeholders and developers. Created wireframes and design specifications for a variety of technologies including widgets, cdc.gov home page, cdc.gov templates, m.cdc.gov, and cdc.gov web sites. Provided design reviews and usability analyses of cdc.gov web sites and new media products. Promoted user-centered design process to leadership and the web community. Collaborated with stakeholders to create project plans and ensure products best support the user experience.
Served as CDC.gov point of contact for template design and user experience questions, communicated design rationales to web community as needed, and responded to requests for enhancements. Created detailed documentation for template design concepts and use that promotes good user experience and consistency across cdc.gov. Conducted four rounds of in-person usability testing on template elements.
Created wireframes and interaction specifications for H1N1 Flu, BMI, and CDC-TV video player widgets. Conducted in-person usability tests of CDC’s MySpace page, widgets web site, health messaging widget, and the CDC-TV web site. Designed navigation and interface for iPhone optimized m.cdc.gov. Designed home page and content page models for Social Media Web site.
Developed and presented half-day eCDC seminars - “Information Architecture” and “Page Types, Modules, and Navigation” - for CDC Web Community. Presented case study of card sort completed for Web Standards & Guidance Manual site at the eCDC seminar “Card Sorting”. Presented MySpace usability test findings at the eCDC seminars “New Media Usability Testing Lessons Learned”. Consulted with numerous CDC web groups to promote and provide guidance related to the user-centered design process, usability testing and tools, information architecture, and best uses of the template designs/options. Groups include Emergency Preparedness & Response, NCEH, NCHS, Healthy Water, Community Guide, Employment, OWCD, and NCBDDD.