|
Governor's Square 12 (Plaza Building) (Adam's Mark Hotel)
Wednesday, May 1, 2002: 4:30 PM-6:00 PM |
D4: The AFIX Exchange |
| Questions about CASA or AFIX? Participate in open discussion with your peers from state and local programs who are facing the same issues. Learn about quality improvement strategies and what works in a group forum that blends the dynamism of Oprah with the incisiveness of Meet the Press. Bring your questions. |
Learning Objectives: 1. Learn how to use assessment data and feedback to improve service delivery.
2. Learn what other programs are doing to implement continuous quality improvement.
3. Learn how others are using recognition and rewards to motivate staff
|
| Moderator: | Kenneth Anderson |
| 4:30 PM | | Introductory Remarks
|
| 4:40 PM | 516 | AFIX Exchange
Carolyn A. Parry, Nathan E. Crawford |
| 5:20 PM | | Discussion
|
