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Tuesday, March 22, 2005
161

Provider Participation: Turning Barriers into Solutions

Sherry Riddick, CHILD Profile, Public Health - Seattle & King County, 999 3rd Avenue, Suite 900, Seattle, WA, USA, Cindy Sutliff, Citywide Immunization Registry, New York City Department of Health, 125 Worth Street, Box 64R, New York, NY, USA, and Ina Kichen, NYC Dept of Health, Citywide Immunization Registry, 125 Worth St, New York, NY.


BACKGROUND:
Immunization registries face many challenges in their efforts to recruit and retain a provider's participation. The American Immunization Registry Association (AIRA) received funding through the CDC Cooperative Agreement to assess the technical and non-technical barriers that affect providers' decisions to participate in registries. AIRA's Provider Participation Committee was asked to provide input into development of the survey, collect and compile best practices in addressing the barriers, and submit recommendations for national strategy to CDC's Health Care Provider Workgroup.

OBJECTIVE:
Identify best practices implemented by immunization registries in the recruitment of private providers.

METHOD:
The AIRA Provider Participation Committee developed a list of known challenges to achieving private provider participation. That list was refined and used to create a web-based survey directed at registry managers, vendors, and immunization program managers. The survey asked them to rate the significance of each challenge, and if encountered, whether or not they had successfully addressed it. It also asked respondents to describe any additional barriers experienced. Results of the survey were used to identify the most common challenges and to identify individuals/registries that have developed successful strategies. Follow-up telephone interviews were conducted to elicit specific information on best practices. These best practices will be disseminated to the registry community via the AIRA website's Knowledge Sharing Repository, and shared with the CDC Health Care Provider Workgroup.

RESULT:
Fifty-five individuals responded to the initial survey. Follow-up interviews will be conducted in early 2005, and results will be shared in this presentation.

CONCLUSION:
While significant barriers do exist to private provider participation in registries, a considerable amount of experience and expertise exists within the registry community. This expertise can be tapped to develop best practices that can be shared.

LEARNING OBJECTIVES:
Describe 5 common barriers in provider recruitment.
Describe one strategy for each barrier.
Name the web location of the best practice documents.

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