BACKGROUND:
Since 1998, Partners In Health Systems has managed and maintained regional registries across Upstate New York. Often times it's up to the registry team to bring the programmatic information to the providers (i.e. shortages, recalls, recent articles, etc). User meetings give the team a chance to share such information; while simultaneously showing users how the registry ties in with current immunization news. These meetings also give both the current and potential registry users an opportunity to interact with each other, ask questions and learn about the features within the application.

OBJECTIVE:
To create an environment that allows for interaction, education, and sharing.

METHOD:
On a quarterly basis, the registry team conducts regional user meetings. These meetings evolved from simple presentations to interactive and fun sessions that include updates by the state and local health departments, activities from each discipline of the registry staff, and two breakout sessions. The programmatic breakout gives the users a chance to share ideas about certain registry related topics or familiarize themselves with the application thru fun activities. The technical breakout involves hands on activities where users learn more about the application features.

RESULT:
The registry staff has learned that user meetings provide an ideal atmosphere to discuss recent issues pertaining to immunizations and how the registry can assist offices during these times. In using this format, the registry team has collaborated with all facets of the medical community, as well as providing users with an interactive environment that builds a sense of unity and illustrates the value that registries hold.

CONCLUSION:
User meetings educate all members of the registry community on what is happening outside their office and how working together builds one another's knowledge of the registry and the value it brings to their patients and themselves.

LEARNING OBJECTIVES:
To share our user meeting format which allows for a fun, yet educational experience.