Learning Objectives for this Presentation:
By the end of the presentation participants will be able to:
Identify stages of registry usage to effectively monitor the progress of each office.



Background:
Since 1998, Partners In Health Systems, LLC has managed and maintained regional registries across Upstate New York. In order to meet the goals of public health and the healthcare system, registries need to become more than data collectors in an office, they need to become an integral part of office process and immunization delivery. In order for this to occur, participants need to be educated and motivated to ‘own' the registry and become a fully operational user. It's not enough just collecting data for their own immunization decision making process.


Setting:
Consent based, voluntary regional registries in New York State, excluding New York City.


Population:
Immunization providers including clinics, private providers, health departments, hospitals, and school based health clinics participating with the New York State Immunization Information System.


Project Description:
A model was developed to evaluate the level of registry usage at participating offices. A site stage system was established to monitor the current level of activity and determine what each site needed to achieve an operational level. Each stage incorporates goals that would further align the registry in achieving the highest PROW Standards of Excellence. Each site is evaluated on a quarterly basis through a care call to assess if re-trainings, instruction sheets, or data entry assistance is needed thereby facilitating a move to an operational level.


Results/Lessons Learned:
Through the monitoring of stage participation we are better able to understand the needs of our participants and cater to those needs, giving them an opportunity to ‘own' their data and become fully operational. Once a site reaches an operational level they are able to provide valuable feedback and knowledge of the registry which contributes to the total success of the registry.