Sally Crelia, MPH¹, Myra Tanamor, MPP¹, David Miranda, PhD², Margaret Gerteis, PhD³ and Jeanne McGee, PhD⁴, 1L&M Policy Research, Washington, DC, 2Division of Consumer Assessment & Plan Performance, Centers for Medicare & Medicaid Services (CMS), Baltimore, MD, 3Health Research Division, Mathematica Policy Research, Cambridge, MA, 4McGee & Evers Consulting, Inc, Vancouver, WA

Laura Burton, MA, communication, Communication and Journalism Department, University of New Mexico, Albuquerque, NM

Eric C. Twombly, PhD and Kristen Holtz, PhD, KDH Research & Communication, Atlanta, GA