New Technologies and Traditional Techniques for Gathering Audience Insights to Shape Communication: Examples from CDC's Zika Virus Response

Tuesday, August 15, 2017: 3:45 PM-5:15 PM
Centennial I/II
This panel will describe a variety of methods for gathering audience input on different types of communication products for different audiences and in varied settings. New tools as well as traditional techniques will be described in the context of an emergency response—when organizations are most likely to skip the process of getting input to shape communication plans and products (formative research) or to pre-test messages with audiences before distributing them. Because it is important to ensure that messages are clear and compelling, panelists will describe the methods they have used to gather audience input and the effect the audience input has had on their communication planning (e.g., product or placement decisions). Panelists will also focus on how they were able to rapidly collect, analyze, and apply audience input in the context of a fast-paced emergency response. The tools, techniques, and lessons learned can help practitioners overcome many of the obstacles encountered in gathering audience input during response efforts.

Fast, Formative Research for the “Detén El Zika” Campaign
Jon Poehlman, PhD, RTI International; Linda Squiers, PhD, RTI International; Betsy Mitchell, PhD, MA, Centers for Disease Control and Prevention; Sarah Ray, MA, RTI International; Karla Jimenez, BA, RTI International; Alexander Rabre, MPH, MS, RTI International; Molly Lynch, MA, RTI International; Rachel Powell, PhD, CDC Foundation; Jennifer Bitticks, BA, RTI International

Using New Technology to Get Feedback on Vector Control Fact Sheets Among Residents of the U.S. Virgin Islands
Arpita Mehrotra, MPH, CSRA, Inc./Centers for Disease Control and Prevention; Nina Joshi, MPH, CHES, CSRA, Inc./Centers for Disease Control and Prevention; Gloria Sandoval, MS, Karna, LLC/Centers for Disease Control and Prevention; Alison Yoos, MPH, ASPPH/CDC; Lauren Witbart, M.Ed., Ed.S., MPH, Centers for Disease Control and Prevention; Michelle S. Davis, PhD, US Virgin Islands Department of Health; Esther M. Ellis, PhD, US Virgin Islands Department of Health; Joseph N. Roth, MPH, Centers for Disease Control and Prevention; Christine Prue, MSPH, PhD, Centers for Disease Control and Prevention

Formative and Message Concept Testing in the Domestic Zika Campaign
Lynn Sokler, BS, BS, Centers for Disease Control and Prevention; Fred Fridinger, DrPH, Centers for Disease Control and Prevention; Katherine Lyon Daniel, PhD, Centers for Disease Control and Prevention; James Dill, BS, Centers for Disease Control and Prevention

Testing Existing Zika Materials in Areas at High Risk in the Continental United States
Laura E. Pechta, PhD, Centers for Disease Control and Prevention; Alina L. Flores, DrPh, MPH, CHES, Centers for Disease Control and Prevention; Cathy Young, BA, Centers for Disease Control and Prevention; Cristina A. Booker, MPH, Abt Associates Inc.

Media-Rich Mobile Surveys for Monitoring and Evaluation of Zika Virus Prevention Interventions
Susan Robinson, PhD, Georgia Institute of Technology; Asad Islam, MS, Centers for Disease Control and Prevention; Leigh McCook, MBA, Georgia Tech Research Institute; Marly Cruz, PhD, FioCruz; Myllene Pricila Muller Nunes, MPH, MINISTÉRIO DA SAÚDE; Elizabeth Conklin, MPH, US Agency for International Development (USAID); Alexandre Macedo, MD, MPH, Centers for Disease Control and Prevention

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