Session presents a conceptual framework for describing operations of local health departments using the Business Process Analysis (BPA), and an example of how it can guide strategic acquisition and use of information systems. The session includes two examples of utilizing this framework for describing business processes and functional requirements for information systems in syndromic surveillance, and case management and care coordination. Lastly, the session demonstrates the use of the BPA framework for developing interoperability standards.

For public health to participate fully in Health Information Exchange (HIE) activities, it must be able to send and receive standardized data through a standardized architecture.  The first step in this process is to document the business processes that are common to all public health entities and then determine the functional requirements for the information systems that can support and enable the management of those business processes.  This session seeks to capitalize on the development of the NACCHO-PHDSC Business Processes Conceptual Framework to guide standardization of health IT solutions for systems interoperability across healthcare and public health enterprise. The NACCHO-PHDSC Business Processes Conceptual Framework is used to guide the development of the interoperable health IT standards at the Integrating the Healthcare Enterprise (IHE) and Health Level Seven (HL7) for public health reporting to support local health department activities for case management and care coordination as well as for syndromic surveillance. These standards will help enabling electronic information exchanges between clinical and public health setting to meet the business needs of both sectors.