38585 Tailoring and Targeting for Maximum Social Engagement: The Value of Lifestyle Content to Communicate a Health Message

Michelle Bellon, BA, Integrated Marketing Strategies, Rescue, San Diego, CA, Tyler Janzen, BA, Rescue Social Change Group, San Diego, CA and Chris Norris, MA, Rescue | The Behavior Change Agency, San Diego, CA

Background: Social content is not one size fits all, and health information is especially hard to promote. To continuously engage an audience online, it is important to put your message where they’re already having conversations and develop compelling content that aligns with their values. Too often, health campaigns ignore their audience’s interests and values and just present information the way they think it should be presented. 

According to the CDC, higher rates of smokeless tobacco use can be found among young adult males, specifically in certain regions of the United States, including the South and Midwest. When further audience segmentation is performed to identify specific subcultures among teens and young adults, we find that those who fit into the “Country” subculture report the highest use of smokeless tobacco compared to young people in other subcultures. Moreover, it appears that traditional anti-tobacco mass media and policy approaches appear to be unable to reach this group effectively.

Program background: To address the high rate of smokeless tobacco use among young people that identify with the Country subculture, a behavior change campaign was developed called Down And Dirty (D&D). This campaign has been implemented in Virginia, Vermont, and Mississippi.  The D&D campaign uses a social marketing strategy that associates healthy behaviors with desirable lifestyles through interactive and highly-stylized marketing tactics. 

To effectively reach and engage the high-risk Country audience online, D&D uses a mix of paid and non-paid social media on Facebook and YouTube. However, to increase the likelihood that this audience will be receptive to an anti-smokeless tobacco message given that these products are culturally entrenched, all digital content aligned with the imagery, values, and lifestyles of Country youth. These values and interests were determined through multiple rounds of formative research.  

Evaluation Methods and Results: Evaluation relied on online surveys, administered in 2016 in VT and VA. Survey recruitment utilized Facebook Interest-Based Targeting (IBT) advertisements. Surveys were conducted in Vermont between February and June 2016 (n=257). Surveys were conducted in Virginia between February and May 2016 (n=455). Chesapeake IRB approved the research evaluation protocol.

In Vermont, there was a 10.3% reduction in 30-day tobacco use. Chew prevalence was 1,362.5% higher among core Country teens than non-core Country teens. In Virginia, there was a 18% reduction in 30-day tobacco use. Again, chew showed a notable difference between core Country and non-core Country teens. Core Country teens were 151.7% more likely to use chew tobacco.

Conclusions: Not all youth are at risk for smokeless tobacco use. High prevalence is concentrated among those who identify with the Country subculture. By segmenting your audience and utilizing a channel-specific strategy with a mix of culturally-relevant lifestyle and pro-health messaging, government health campaigns can increase engagement and drive more behavior change through social media.

Implications for research and/or practice: Using digital channels to communicate anti-smokeless tobacco messages can be a cost-effective way to reach this high-risk audience, but the messages must address the culturally motivated reasons why they use smokeless tobacco. This session will show how targeting and tailoring messages online can significantly increase reach, engagement and impact through examples.